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Real-time monitoring
AI competitive intelligence from customer feedback
Turn public feedback from competitors’ customers across app stores, review sites, and social media into real-time market intelligence.
You’re tracking competitors — not listening to their customers
Market leaders need competitive intelligence that keeps pace with change. Traditional methods are too slow, too shallow, and too vague.
Research is always outdated
By the time competitive reports land, the insights are stale. Market shifts outpace quarterly updates, leaving teams with outdated intelligence.
You’re missing real customer signals
Industry reports tell you what competitors claim, not what their customers experience. Analyst briefings miss the unfiltered truth.
Insights don’t connect to action
Generic market analysis drowns teams in noise. Without prioritized, actionable insights, competitive intelligence never drives decisions.
Manual monitoring doesn’t scale
Competitor feedback lives across app stores, social media, and review sites. Tracking it manually is a full-time job that can’t keep pace.
unitQ Compete is AI for competitive listening
AI monitors competitors’ customer feedback across app stores, review sites, and social media in real time. Benchmark quality, spot threats, and uncover opportunities to win market share.
Monitor any competitor across public channels
Select the competitors and feedback sources that matter most to your market strategy
Choose which competitors and public channels to track, from app stores and Reddit to review sites and forums. unitQ Compete continuously ingests and analyzes feedback in real time.
Every competitor signal categorized with AI
Feedback is classified across competitors using a custom market-level taxonomy
Just like unitQ Monitor, unitQ Compete uses a granular taxonomy to categorize competitor feedback by function, product area, and experience. Compare support, transactions, onboarding, and more across every brand using a consistent framework.
Turn competitive signals into actionable insights
Use dashboards, alerts, and agentQ to surface and act on competitive insights instantly.
Build dashboards to benchmark competitors by function, sentiment, and trend. Set alerts for emerging friction spikes. Use agentQ to ask competitive questions in natural language and get instant, prioritized answers.
Monitor competitor moves and market reactions
AI detects competitor feature launches, policy changes, and sentiment shifts in real time
When competitors launch features or make controversial changes, unitQ Compete captures the market reaction instantly. See what customers love, what they hate, and use those signals to inform your roadmap and response.
AI-powered competitive insights for every team
Product teams
Identify gaps in competitive offerings and track feature launches. Learn what delights rival customers and what drives them to switch.
Leadership teams
Spot emerging competitive threats, validate investment decisions with real customer data, and brief boards on positioning with confidence.
CX teams
Benchmark your experience against rivals. Learn from competitor friction points and understand what drives customer loyalty in your market.
Marketing teams
Craft messaging grounded in real competitor feedback. Spot rival weak points and amplify where your product outperforms.
From guesswork to certainty
unitQ Compete delivers automated competitive intelligence that keeps pace with markets.
See it in action
Join category leaders and start using AI to drive growth, reduce churn, and build loyalty with unitQ.
Get a demoFAQ
unitQ Compete is unitQ’s AI-powered competitive intelligence platform. It monitors public customer feedback about your competitors — across app stores, review sites, and social media — and turns it into real-time, actionable market intelligence.
unitQ Compete monitors public customer feedback across app stores, Google Play, Reddit, X, Instagram, TripAdvisor, Trustpilot, BBB, and other review sites and forums. You choose which competitors and channels to track.
unitQ Compete categorizes competitor feedback using a granular, market-level taxonomy — breaking down signals by function, product area, and experience. This lets you compare support, onboarding, transactions, and more across brands using a consistent framework.
unitQ Compete is different from traditional competitive research because it monitors competitors’ customer feedback continuously and in real time. Traditional reports are outdated by the time they arrive. unitQ Compete surfaces what’s happening now.
unitQ Compete can detect competitor feature launches, policy changes, and sentiment shifts as they happen. It captures the market reaction instantly so you can inform your roadmap and response before competitors gain ground.
Product, leadership, CX, and marketing teams use unitQ Compete. Any team that makes decisions based on competitive positioning — from roadmap planning to board briefings to campaign messaging — benefits from real-time competitive intelligence.
unitQ Compete helps with benchmarking by categorizing feedback across competitors using the same taxonomy. Build dashboards that compare quality, sentiment, and trends by function — and set alerts when competitors’ friction spikes or satisfaction shifts.
unitQ Compete integrates with agentQ, letting you ask competitive questions in natural language and get instant, prioritized answers. It also shares the same taxonomy framework as unitQ Monitor for consistent signal categorization.